Customer Support Representative (Work From Home)

[Customer Service / Remote] - Anywhere in U.S. / Competitive Salary Benefits - As a Customer Support Rep you'll: Be the face of the company and the voice of the customer; Provide frontline support fo...

Customer Support Representative (Work From Home)

24 January 6:30 PM

Salary: $48705 — $48705

Company: Newsela

Location: Fisher Town, Cabarrus County

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Description

[Customer Service / Remote] - Anywhere in U.S. / Competitive Salary Benefits - As a Customer Support Rep you'll: Be the face of the company and the voice of the customer; Provide frontline support for end-users, helping them to navigate Newsela.com, clearing confusion on site tasks, and alleviating frustration for user pain points; Lead the charge in collecting information and trends from the user experience, and using it to influence product, implementation, and integrations; Use a state of t… View full job description

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